Tod Listens - Privacy Policy

Effective Date: October 1, 2024

Updated:  October 26, 2024

At Greenan AI LLC (DBA Tod Listens, collectively referred to as “we,” “our,” or “us”), we respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services and platforms (“Services”).

This policy does not cover data we process on behalf of business clients, such as API integrations, which are governed by separate agreements.

1. Personal Information We Collect

We collect personal information (“Personal Information”) in the following ways:

• Information You Provide:
• Account Information: Name, contact details, phone number, account credentials, payment details, and transaction history.
• User Content: Information included in inputs, file uploads, and feedback you provide to our Services.
• Communication Information: Information from your communications with us, such as messages or inquiries.
• Phone Number: We collect your phone number with your consent, and we may use it to call or message you regarding our services.
• Social Media Information: Information you provide when interacting with our social media pages.
• Other Information: Information provided through surveys, events, or activities.
• Information We Collect Automatically:
• Log Data: IP address, browser type, device identifiers, and technical data regarding your use of our Services.
• Usage Data: Information about the features you use, content you interact with, and actions taken within our Services.
• Device Information: Operating system, device type, and browser information.
• Cookies & Analytics: Cookies and analytics tools used to improve your experience. You can control cookie preferences via your browser.

2. How We Use Personal Information

We use your Personal Information to:

• Provide, maintain, and improve our Services.
• Communicate with you about updates, features, and services.
• Send notifications via phone or SMS with your permission.
• Conduct research and improve user experiences.
• Prevent fraud and protect our systems.

3. Disclosure of Personal Information

We may disclose your Personal Information in the following ways:

• Service Providers & Vendors: To assist with business operations such as hosting, analytics, and customer support.
• Business Transfers: In case of mergers, acquisitions, or similar business transactions.
• Legal Obligations: To comply with legal requirements or protect rights and safety.
• Affiliates: We may share information with affiliates in compliance with this Privacy Policy.

4. Your Rights

You may have the right to:

• Access or update your Personal Information.
• Request deletion of your Personal Information.
• Restrict or object to certain processing of your data.
• Withdraw consent to processing (where applicable).

To exercise these rights, please contact us at support@todlistens.ai.

5. Children’s Privacy

Our Services are not directed to children under the age of 13. If you believe we have collected data from a child under 13, please contact us at support@todlistens.ai.

6. Security and Retention

We implement reasonable security measures to protect your Personal Information. However, no system is 100% secure. We retain Personal Information only as long as necessary for business or legal purposes.

7. International Users

If you use our Services from outside the U.S., your data may be processed in the U.S. or other jurisdictions.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

9. Contact Us

If you have any questions or concerns, contact us at support@todlistens.ai.

*Our SMS and Phone Terms & Conditions can be found here here.